Since 2010, EMG has deployed 4tell™’s Assessment Solutions to enhance their ability to deliver reliable, accurate and on-time real estate decision intelligence. This benefits both EMG and its client base, which spans several vertical markets including government, education, corporate and healthcare. EMG also then provides its clients with 4tell™’s Portfolio Solution, as desired, as a key component of its deliverables and true value-add to its engineering and consulting services. With 4tell™’s technology EMG:
- Automates its service delivery processes; data capture, QA/QC, and analysis & reporting
- Generates efficiencies to increase margins by up to 60%
- Leverages subject matter expertise to scale offerings to over one million projects delivered
- Differentiates its service offerings and deliverables for competitive advantage
- Enhances value-add and gains trusted advisor status
Challenge: In a highly competitive industry, EMG seeks to improve the value, and to differentiate, it’s engineering consulting and capital planning services for its clients. EMG continues to scale its business to national coverage and strives to maintain consistent high-quality deliverables and services for its clients. By providing technology-enabled services, EMG empowers their clients with enhanced data management and analysis capabilities.
Solution: The 4tell™ technology platform empowers EMG to automate and standardize manual data capture, analysis and reporting processes and manage multi-discipline consulting, comprehensive assessments and diverse transaction due-diligence assignments.
4tell™’s technology platform provides for the efficient completion and delivery of consulting and assessment services through pre-defined data templates; flexible work-flow processes; integrated digital photo capture; industry standard lifecycle, operations and M&R costing; embedded QA/QC processes; data-analytics to auto-generate building, system and asset lifecycle attributes; and zero post-processing, push-button reporting. This data then service as a centralized repository for dynamic portfolio-wide strategic capital planning & analysis for EMG’s valued clients.