Privacy | iPlan

Privacy has always been an important part of how we do business. Through this policy we would like to make our practices concerning information collection and use absolutely clear. This policy explains our online information practices and the choices you can make about the way information is collected and used.

The Information We Collect

At 4tell™ Solutions, LP, (4tell™) we do not collect personally identifiable information about you through our website unless you voluntarily provide it. At any time, you may opt out of providing such personally identifiable information by simply not providing it or by discontinuing your use of the 4tell website.

Examples of information which you may voluntarily provide to us while using our site include:

  • E-mail address
  • Name
  • Address
  • Phone Number
  • Account Number (if you are a current customer)
  • Information about your computer and browser

If you want to customize some areas within our site and you ask detailed questions or request information that meets your specific needs, you will supply some personally identifiable information. This may include identifying topics of interest, supplying your title and function for business users, providing a home/office address, or filling out account information for billing questions.

To improve our website, we collect information on the number of visits to our website, the time visitors spend on the website, the number of pages viewed and the domains from which visitors visit our website. This information is only analyzed by us in the aggregate; it is not associated with any specific individuals.

Parts of our website use “cookies.” A cookie is a piece of data stored on your hard drive or in your computer’s memory containing information about your visit and preferences. You may receive a cookie that compiles site usage information (number of visitors, most popular pages, etc.) and enhances your experience on our website. Many popular browsers allow you to refuse to accept cookies.

How We Use the Information We Collect

We use the information you voluntarily provide to:

  • Fulfill your request
  • Help you quickly find and/or receive information about 4tell or one of its business partners
  • Alert you to updated information and services
  • Provide more complete service
  • Improve the content of our website for your reference
  • Answer your questions

In some cases, we may contact you to let you know about new products and/or services. If you do not wish to be contacted by us for this purpose, you may provide this request by e-mailing us at [email protected].

Information Sharing

4tell does not sell the personally identifiable information you provide for financial gain, nor do they share such information with third parties for the purpose of sending you advertisements for products and services unaffiliated with 4tell or its business partners. 4tell may, however, share personally identifiable information that you may provide to us for legitimate business purposes, including without limitation the following:

  1. Transferring such information to 4tell’s partners, unless such transfer is prohibited by law;
  2. Transferring such information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring, including bankruptcy;
  3. Making such information available to third parties who are providing the product, service or information that you have requested, but never your password;
  4. Making such information available to third parties who are providing services to 4tell or its subsidiaries (e.g., providing such information to third parties performing computer-related services for 4tell, but never your password);
  5. We form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  6. Disclosing such information is allowed by law or our legal counsel forms a good-faith belief that such disclosure is required by federal or state law, subpoena, or court order.

By providing personally identifiable information, you expressly consent to these privacy practices.
Also, 4tell reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

Security

Given the nature of the internet and the fact that no security system is perfect, 4tell does not absolutely promise that the information you provide will never be obtained by unauthorized persons. 4tell does, however, utilize industry-standard practices to protect your personally identifiable information from loss, misuse, alteration and destruction. Such measures include using firewalls and Secure Sockets Layers (SSL) to protect certain sensitive transmissions of information. In some areas of our website, we require a user ID and password for you to access certain information. 4tell will not disclose such password to third parties; however, you are responsible for maintaining the privacy and security of your password.

Obtaining and Correcting Personally Identifiable Information

If you wish to obtain a copy of the personally identifiable information we have obtained from you through your use of this site, or you believe that we have personally identifiable information about you that is in error, or you wish to delete any personally identifiable information that we have obtained from you through your use of our website, please contact us using the information below:

How to Reach Us

Postal Address:
4tell™ Solutions, LP
15 Franklin Street
Portland, ME 04101

E-Mail: Submit a question or comment to [email protected]

Telephone: 207.828.7900

If you believe we have not followed this privacy policy in some instance, please contact our Corporate Compliance Officer by email at [email protected].

Links to Non-4tell Sites

For the convenience of our users, some pages of our website offer you the ability to link to and view pages of websites not operated and controlled by 4tell. Often, but not always, you can tell that you have linked to a non-4tell website because the website will open a separate browser window. Links by 4tell to such external websites do not imply endorsement by 4tell of that company, its site, or its privacy policy. 4tell does not monitor or control the content or the privacy policies of the external sites, and are, therefore, not responsible for the privacy practices or the content of linked external websites. When using a link to a non-4tell website, we recommend that you investigate the privacy practices and policies of such external site.

Changes to Our Privacy Policy

4tell™ Solutions, LP reserves the right to change this Privacy Policy at any time. If we decide to change our policy regarding privacy, we will post the revised Privacy Policy on our website. You may want to visit this website periodically to review the current Privacy Policy. Use of our website after the posting of a revised Privacy Policy constitutes your agreement with the revised policy. This Privacy Policy is not intended to and does not create any contractual or legal rights in or on behalf of any party.